“RBRO Solutions’ advanced tool set and their eagerness to explore new possibilities, helped make [my] idea a reality.”

Michael T. Wyatt | Systems Manager | Nexsen Pruet, LLC | Columbia, SC

“Our main responsibility is to secure confidential documents, which prevents us from simply providing Helpdesk with NRTAdmin access to complete WorkSite tasks. Fortunately, RBRO has a WorkSite System Manager (WSM) Snap-In module called WSM-Helpdesk Assistant that enables our Helpdesk to perform these tasks without NRTAdmin access. Not having to worry about the unlocking of documents and various other WorkSite related tasks multiplying day after day is a huge relief”.

Lorey Hoffman | CIO | Akin Gump Strauss Hauer & Feld LLP | Washington, DC

“I thought that the [training] course was well done and very useful. The instructor was knowledgeable and willing to tailor the program to focus on individual needs, and the topics covered left me feeling prepared to take the information back and use it to teach others the necessary tools for this transition.”

Avra Fainer | Knowledge Management Coordinator | Bank of Montreal Legal Group| Toronto, ON

“We felt very confident that we made the right decision in selecting RBRO. Not only did they have the right product, but we believe they have the depth to make the necessary adjustments as our needs change. Working with a company that provides consistent follow-up and excellent support is refreshing.”

Tom DeMayo | IT Supervisor | PKF | New York, NY

“CaseLink was essential to the successful deployment of Interwoven’s Worksite at PKF. We also really appreciated the excellent support that we received from RBRO’s friendly and professional team during our implementation.”

Markus Goebel | PKF | Syndey, NSW

“We at Montrose Mortgage are thoroughly enjoying the benefits of our new Document Management System. Paper files for commercial mortgages can be anywhere from a foot thick to several files a foot thick and, physically, they can weigh a considerable amount. Users universally describe their favourite thing about DMS as the instant access to files – they can’t get misfiled, or forgotten in someone’s office, or a cup of coffee spilled on them – they are always at your fingertips, just a click away. Because of that accessibility, we have already had comments from clients impressed with the speed of information turnaround. Users also appreciate the integration of WorkSite with Outlook and the ability to create a pdf from Word.

From the outset, everyone at RBRO was professional and responsive and went the ‘extra mile to deliver a document management system tailored specifically to our needs, and they succeeded!”

Holly Dreger | Senior Vice President | Montrose Mortgage Corporation | Winnipeg, MB

“When we implemented WorkSite/Matter Centricity, we also wanted to provide our employees with additional functionality that would increase productivity. Link2DMS and MasterEthics have not only saved the employees time, but the DM Administrator as well. RBRO Solutions definitely understands customer satisfaction. They listen to their customers needs and wants, to provide a better solution.”

Lisa Ruane | Senior Application Specialist | Marshall, Dennehey, Warner, Coleman & Goggin

“When we implemented WorkSite, we wanted to continue using ProLaw for document assembly, and RBRO’s experts did a great job quickly integrating ProLaw with WorkSite so that both products work together smoothly. Three weeks after the implementation, everything is working well. The folks at RBRO have an excellent grasp of a law firm’s culture and exceptional technical knowledge of the products they work with. Most of all, they really understand customer service. I highly recommend them.”

Bruce Smith | Technology Committee Chair | Drummond Woodsum & MacMahon

“RBRO Solutions has always succeeded in providing timely and effective solutions to the growing needs of a national law firm. Miller Thomson has surveyed the market place, both at the vendor level and at the client level and we keep coming back to RBRO. Not only the support level, client care and attention to detail through the troubleshooting process is top notch but the overall TLC is tremendous!”

David Jordan | IT Director | Miller Thomson | Toronto, ON

“WorkSite is the best DMS in its class and definitely improves business productivity. Combine that with RBRO’s knowledge of the product and understanding of the legal industry and you will end up with a great solution.”

Janmeet Miranhshah | Information Systems Manager | Fillmore Riley LLP

“MasterEthics has saved us time and respects WorkSite folder security. We don’t have to go into FileSite to change workspace folder security, MasterEthics does it all! I can’t tell you how happy I am with the lastest verion of MasterEthics!”

Amos Smith | Application Administrator | Faegre & Benson LLP | Minneapolis, MN

“… Just a quick note to let you know that the SafeDelete System works like a charm. We have installed it on all 150 desktops and the users are absolutely thrilled with the ability to remove these documents from view safely and easily. From my perspective, I had put off purging documents using the WorkSite function as it did not offer a clean and simple method to allow me to archive and delete. With your tool however it is now as simple as running the program whenever I see fit (possibly only necessary semi-annually or annually) and then burning the purged documents to CD-Rom for permanent storage and retrieval capability if the need ever arises. It is great insurance and most importantly it has made the whole process automated to the point where what would have taken me hours and hours to complete will now only take minutes a few times a year. Definitely worth the money!”

Scott Johnston | Manager of Information Technology | Harrison Pensa LLP | London, ON