Posted 4 days ago


  • RBRO Solutions is a software company that provides best of breed products to the legal and corporate legal markets. Come work with a modern agile team working with the latest and greatest technologies to ensure that we continue to innovate and remain as one of the top companies in our industry. We are passionate about serving our customers all around the globe with the best technology possible.
  • Our Core Values are: Innovation, Experience, Excellence, Partnership, Balance, Integrity, Diversity, & Gratitude


  • Build your career with a vibrant technology company
  • Be challenged and work in a collaborative team environment
  • Look forward to a competitive salary and medical benefits



 Position Summary

An Inside Sales Representative will play a fundamental role in achieving RBRO’s customer acquisition and revenue growth objectives. This position will be responsible for generating leads, advancing the sales process, closing new business, and assisting in the achievement of sales targets. The position will also conduct research to identify leads and reach business targets through telephone, email, webinar, and in person.


This position reports to the CEO.

Accountabilities & Responsibilities

  • Cold-call prospects that are generated by external sources of lead
  • Develop sales opportunities by researching and identifying potential accounts
  • Identify decision makers within targeted leads to begin sales process
  • Penetrate all targeted accounts and generate sales from within client base
  • Collaborate with appropriate team members to determine necessary strategic sales approaches
  • Create and deliver qualified opportunities to other team members
  • Maintain and expand the company’s database of prospects
  • Ensure follow-up by passing leads to appropriate team members with calls-to-action, dates, complete profile information, sources, etc.
  • Set up and deliver sales presentations, product/service demonstrations, and other sales actions
  • Make outbound follow-up calls to existing clients via telephone and email cross-sell and up-sell
  • Handle inbound, unsolicited prospect calls and convert into sales
  • Overcome objections of prospective customers
  • Assist the Sales team in preparing sales order forms, software quotes, SOW and Work orders
  • Assist in creating RFP responses to potential clients
  • Enter new customer data and update changes to existing accounts in the CRM
  • Where necessary, support marketing efforts such as trade shows, exhibits, and other events
  • Attend periodic sales training where applicable
  • Perform other duties as assigned



 Qualifications & Experience

  • Minimum of 3+ years of Inside sales or telesales experience
  • University or college degree
  • Demonstrated ability to convert prospects and close deals while maintaining established sales quotas
  • Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management
  • Success in qualifying opportunities involving multiple key decision makers
  • Strong knowledge of sales principles, methods, practices, and techniques
  • Outstanding phone presence with the ability to create rapport with prospective clients
  • Self-motivated and driven to plan and execute sales generation
  • Strong process discipline, ability to align planning objectives with a pipeline development process to grow and develop market revenue
  • Strong computer skills and experience with CRM Software. Knowledge of MS Dynamics is an asset
  • Able to perform basic calculations and mathematical figures


Personal Traits

  • Ability to build and maintain lasting relationships with customers
  • Excellent communication skills both written and verbal
  • Ability to process information well
  • People oriented and experienced in rapport building
  • Strong sense of urgency and sales focus
  • Excellent time management
  • High level of energy and enthusiasm
  • Strong analytical skills and good attention to detail
  • Strives to excel in the given role
  • High level of integrity and work ethic



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