Services

Enhanced &
On Demand Services

RBRO offers a host of on-demand and specialized programs which include dedicated customer service, 24×7 enhanced support for business users and IT administrators, as well as on-demand training and ‘how-to’ access.

On-demand Services

Best Practices

Our team has over 40 years of combined experience in course development, design and delivery. Have a question on best practices for document management or the best approach to ensure high adoption? Contact us.

 

Quick Task Training

Forget how to do something? Need a small refresher? Contact our training and support team and they will walk you through the process via a web session. Pay only for the time you spend with one of our technical trainers.

 

Floor Support

When you’re implementing a new system it is always helpful to ensure your users are comfortable. We can be there to answer their questions as they arise those first few days, to minimize frustration and ensure high adoption. Contact us to schedule desk-side support.

 

Enhanced Support

Why purchase a plan?

  • Priority service – move to the front of the line. Clients with an enhanced plan have first priority.
  • 24 x 7 access – We are there when you need us and you determine the severity level
  • Guaranteed response times

Latest News & Updates

23

February

to

23

February

Successfully migrating content to your on-prem or cloud-based DMS

An ILTA-sponsored product briefing webinar The work product management offering from iManage continues to transform the way people interact with content. As a result, an increasing number of organizations are adopting the solution for the first time while others are reinvigorating efforts to ensure that content long ignored, or ‘strategically excluded’, is being brought under […]

Learn More

13

March

to

13

March

RBRO Solutions to attend British Legal Technology Forum

British Legal Technology Forum 2018 Europe’s Largest Legal Technology Conference and Exhibition   RBRO Solutions are proud to announce we will be exhibiting at the British Legal Technology Forum 2018 at the Old Billingsgate, London on Tuesday, March 13, 2018. Produced by Netlaw Media, the British Legal Technology Forum 2018 is Europe’s largest legal IT conference and exhibition. […]

Learn More

© 2017 RBRO SOLUTIONS INC. – ALL RIGHTS RESERVED