RBRO offers a host of on-demand and specialized programs which include dedicated customer service, 24×7 enhanced support for business users and IT administrators, as well as on-demand training and ‘how-to’ access.
Our team has over 40 years of combined experience in course development, design and delivery. Have a question on best practices for document management or the best approach to ensure high adoption? Contact us.
Forget how to do something? Need a small refresher? Contact our training and support team and they will walk you through the process via a web session. Pay only for the time you spend with one of our technical trainers.
When you’re implementing a new system it is always helpful to ensure your users are comfortable. We can be there to answer their questions as they arise those first few days, to minimize frustration and ensure high adoption. Contact us to schedule desk-side support.
Why purchase a plan?
“Link2DMS helps us strengthen our data governance while simplifying everyday tasks… The bottom line is that more people use the system effectively and we reduce risk.” Alvin Aw, Head of IT, Dentons Rodyk & Davidson LLP, Singapore
“I don't know what I would have done without RBRO’s Workspace Management... I would have died!"Donna Lewis, IT Manager - Enterprise Applications, Dickie, McCamey & Chilcote, P.C.
"Corporate legal teams are unique and require unique solutions. RBRO became an essential part of our team. We benefited from their vast experience in helping us to understand how we could obtain maximum value from our iManage Work implementation."KEVIN CAMPBELL, IT SOLUTION DELIVERY MANAGER, KEURIG GREEN MOUNTAIN
“The instructor presented the information clearly and took her time assisting with questions.”Price Waterhouse Coopers
"My experience working with RBRO Solutions has been superb. We know we are not their largest client, but they treat us like we are their only client. The quality, response time and depth of knowledge provided in their services are excellent. I would, and have, highly recommended them to my peers."TRACEY GAUGHAN, LEGAL ADMINISTRATOR & EXTERNAL AFFAIRS DELAWARE NORTH
"Sentry enables us, in realtime, to understand and act on the potential risks associated with data misuse or other activities that don’t comply with our information security best practices. It's an invaluable tool."Nexsen Pruet
"RBRO Solutions has demonstrated a proven ability to turn challenging business needs into successful solutions that deliver significant ROI to their clients."TOM EVANS VICE PRESIDENT, GLOBAL CHANNEL SALES
“A long-time, trusted partner, RBRO has implemented hundreds of customer deployments for law firms and legal departments. With multi-generational knowledge of iManage Work solutions, they have developed an intimate understanding of how lawyers work and their day-to-day challenges. Now with RBRO’s iManage Cloud Lift and Shift solution, they have developed an innovative solution which not only delivers cutover in record time, but achieves both enhanced user adoption and IT satisfaction.”Sandeep Joshi, VP Business Development, iManage
"Taylor Vinters selected RBRO Solutions to carry out our Work 9.3 upgrade. Flexibility, commitment, product knowledge and upgrade experience of the latest Work [version] and RBRO software were critical factors in Taylor Vinters' selection of RBRO."STEVE SUMMER, IT DIRECTOR, TAYLOR VINTERS
"RBRO's approach is the only way that I can think of to do a [cloud migration for a] firm of any size... RBRO’s solution gives you the luxury of testing fully before going live."John M. Carroll, CIO, Taft Stettinius & Hollister LLP
"Link2DMS does what it needs to do and we saw immediate results. It was quickly deployed and adopted. The product worked as advertised and dealing with RBRO was a very pleasant experience."DIRECTOR OF TECHNICAL OPERATIONS, COZEN O’CONNOR
“Our initial data had been shipped to iManage before RBRO’s Lift & Shift solution was even in the plan. They were able to resolve the data conflicts between our cloud environment and our on-premise database and file store without any additional effort on our part. RBRO and iManage worked really well together to get us into the cloud quickly. RBRO was clearly committed to our success. Our move to iManage Cloud went well because of the Lift & Shift solution and the RBRO team.”Lloyd Gosselink LLP
"Making technology work is about being on a first-name basis with people you trust. That’s why, for the last 10 years, we chose the RBRO team."FRANÇOIS DEMERS, SPIEGEL SOHMER
"We are very pleased that iManage recommended RBRO Solutions to us for this important initiative. RBRO conducted our migration in an efficient and effective manner, giving us best practice recommendations along the way. The transition was accomplished with minimal disruption to our end-users and RBRO kept us fully updated during the migration project. To us, RBRO is an organisation we can put our trust in and would have no hesitation in recommending them to others.”Marco Cura, Head of IT, Simons Muirhead & Burton LLP
"RBRO Solutions has always succeeded in providing timely and effective solutions to the growing needs of a national law firm. Miller Thomson has surveyed the market place, both at the vendor level and at the client level, andwe keep coming back to RBRO. Not only is the support level, client care and attention to detail through the troubleshooting process top notch, but the overall TLC is tremendous!"DAVID JORDAN, MANAGER OF APPLICATIONS, MILLER THOMPSON
"RBRO Solutions has been a trusted technology partner since 2011. More recently as part of our firm's first 'Hackathon', RBRO assisted by looking at ways products such as EasyFolders could provide the flexibility for our administrative staff and fee earners to be more productive in the firm’s e-filing initiative."LANDERS & ROGERS – AUSTRALIA
"Working through complex issues under very tight deadlines, the RBRO strategic consulting team provided exceptional support. Their resourcefulness and commitment to each task we presented was invaluable."CHRIS FRAZIER, SYSTEMS ANALYST, AKERMAN LLP
"We chose RBRO over other vendors because we felt that they had the most comprehensive knowledge of various software on the market. RBRO took the time to understand our needs and determine the best programs to fit our firm. We were impressed with the ease of the transition. We are now able to work collaboratively and efficiently firm-wide."TRACY M. GRIFFIN, SENIOR LITIGATION PARALEGAL, BRANN & ISAACSON
"We have had a fully licensed copy of the EasyImport tool for only a few days. It has proven to be a proverbial 'game changer' for our importing needs. It is easy to use and does the job as advertised well."BUDDY GRIFFIN, DMS ENGINEER, TOP 10 AM LAW 100 FIRM
"Whatever technology issues we face, we can rely on RBRO to come up with creative solutions and get us back on track. As far as we are concerned, RBRO are experts in their field – we can trust their judgment."PHILIPPE VANIER, POWER CORPORATION OF CANADA
"Link2DMS was, for us, the missing link. iManage Work transformed the way we organise and store documents, however saving documents from the Internet soon became an issue. Streamlining the 'save' process with Link2DMS has created a positive ROI and improved user experience. Working with RBRO is enjoyable and they always deliver."JON TAYLOR, SOFTWARE DEVELOPER, BRABNERS LLP
"RBRO Solutions is one of our most trusted partners with a proven ability to successfully engage at all levels. For over a decade they have consistently contributed innovative solutions and delivered world-class consulting services to our clients."NEIL ARAUJO, CEO, IMANAGE