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RBRO Products

WORLD-CLASS TOOLS

Assistants
Do you have a number of tasks that you wish were just easier? RBRO's Assistants’ products help with a variety of pain-points experienced by everyday users and administrators of iManage Work.

iManage is the leading provider of work product management solutions for law firms, corporate legal departments, and other professional services firms including accounting and financial services.
A Premiere iManage Partner
RBRO Solutions is not your typical iManage partner. RBRO Solutions is uniquely positioned to provide complete end-to-end solutions. This empowers customers to receive maximum benefit from their iManage investment. Using best practices and unrivalled products and services, RBRO ensures our clients' onboarding, adoption and continuing success.

Assistant

Assistant enables helpdesk staff to perform advanced iManage Work functions without the need to have NRTAdmin access.

 

  • Search/perform operations across multiple libraries simultaneously
  • Task optimization to ensure smooth system performance
  • Capacity to manage content, regardless of where it currently resides
  • Only provide staff with access to required content
  • Adjust security without exposing content or blocking user access
  • Examine a detailed audit log and revert changes without undoing triggered actions
  • Make granular profile updates by changing metadata in a controlled way without removing required values
  • Review updates performed by any user at any time
  • Universal API compliant – compatible with iManage Work 10 environment

 

Assistant allows for the delegation of end-user support functions to administrative staff without requiring NRTAdmin access. Because Assistant ensures that actions are performed securely across all databases and all activity is tracked via an effective logging mechanism, organizations can be confident that helpdesk staff can assist end-users without gaining access to information beyond their permission level.

 

Designed to empower users in any iManage Work 10 environment in the cloud or on premises, Assistant helps users go beyond the basics of productivity to discover contextually relevant content faster. Assistant provides effective delegation of key capabilities to IT support teams of varying responsibilities. This solution includes the ability to quickly locate relevant content and execute targeted operations against individual items, client/matter groups, or entire libraries across geographic boundaries based on provided search criteria.

 

Testimonials

Integration
Are certain teams stuck outside of iManage because of integration issues? RBRO's Integration solutions streamline processes and increase adoption while protecting against security and regulatory risks, Whether you are integrating with custom applications, web portals or performing online filings.

iManage is the leading provider of work product management solutions for law firms, corporate legal departments, and other professional services firms including accounting and financial services.
A Premiere iManage Partner
RBRO Solutions is not your typical iManage partner. RBRO Solutions is uniquely positioned to provide complete end-to-end solutions. This empowers customers to receive maximum benefit from their iManage investment. Using best practices and unrivalled products and services, RBRO ensures our clients' onboarding, adoption and continuing success.

Link Interceptor

Enable users to continue accessing content using existing links seamlessly when the content has moved between libraries.

 

  • Allow admin to configure a query that takes an old document as input and gives the final document as the output.
  • Intercept existing links and pass them through the admin configured query to find the corresponding content.
  • Seamlessly open the moved document from its destination location without receiving a broken link.

 

When content has moved across library due to region change or archiving, the existing links to them no longer work. Professionals potentially lose time trying to find the documents that they previously could access easily via saved links. Recreating the existing links for every user is impractical.

 

Link Interceptor enhances the iManage experience by providing a solution that can help intercept links for documents that have moved across servers or have changed locations multiple times.

 

Management
Facing challenges getting and keeping your content organized? Whether you need more powerful control or more granular options, RBRO's Management solutions help to establish and maintain your iManage system through enhanced facilities and automation.

iManage is the leading provider of work product management solutions for law firms, corporate legal departments, and other professional services firms including accounting and financial services.
A Premiere iManage Partner
RBRO Solutions is not your typical iManage partner. RBRO Solutions is uniquely positioned to provide complete end-to-end solutions. This empowers customers to receive maximum benefit from their iManage investment. Using best practices and unrivalled products and services, RBRO ensures our clients' onboarding, adoption and continuing success.

Workspace Management

Simplifies the generation, management and governance of iManage Work workspaces and their associated templates.

 

  • Manage all aspects of iManage Work workspace structures
  • Utilize an intuitive, visual interface
  • iManage Work 10 Server compatible
  • iManage Cloud compatible
  • Automatically generate workspaces and templates
  • Set scheduled updates or make changes on the fly
  • Automatically move sub-folders
  • Apply metadata and security updates to multiple items
  • Save time with automated processes
  • Streamline tasks and expedite workflows
  • Safeguard against inaccuracies by minimizing manual inputs
  • Ensure for an ease of access to information

 

Workspace Management allows for total administrative control of iManage Work workspace structures through an intuitive visual interface that ensures that workspaces maintain the same structure as their associated templates. Workspace Management includes AdminDeploy, and can be bundled with QuickDeploy and EnhancedDeploy, based upon your needs.

AdminDeploy is a time-saving mechanism for administrators to set up automated tasks to generate or update workspace structures based on information pulled from an external or internal source. QuickDeploy is a powerful tool that allows end users to extend their workspaces based on admin-approved workspace structures without needing a source Practice Management System. And EnhancedDeploy is a tremendously valuable solution that lets administrators establish workspace shortcuts generation as part of the Admin deployment tasks.

 

Testimonials

Transport
Need to move your documents from one place to another? Whether you need to import, export, merge, split or simply shift your content between environments, RBRO's Transport solutions help to put your data where it belongs.

iManage is the leading provider of work product management solutions for law firms, corporate legal departments, and other professional services firms including accounting and financial services.
A Premiere iManage Partner
RBRO Solutions is not your typical iManage partner. RBRO Solutions is uniquely positioned to provide complete end-to-end solutions. This empowers customers to receive maximum benefit from their iManage investment. Using best practices and unrivalled products and services, RBRO ensures our clients' onboarding, adoption and continuing success.

Export

Facilitate a stress-free, customizable content export from iManage to any Windows location.

 

  • Bulk export workspaces and its content selected from an advanced search result.
  • Generate profile information of the content being exported into a datasheet.
  • Choose which profile information to include in the datasheet.
  • Export files even if path length exceeds windows limit.
  • Update content by re-exporting instead of duplicating.
  • View and monitor current and previously ran export tasks, review errors on the user interface.
  • Empower support admins to run the export tasks without needing to give them any elevated permissions to the content.
  • Exclude empty folders from the export.
  • Exclude folders based on their profile (ex. where class = Admin).
  • Choose to export only latest version of the documents.
  • Customize the name of Workspace and documents on the exported.
  • Bulk export documents selected from an advanced search result.

 

When an attorney/lawyer transitions to another law firm, they often take their matters with them. This shift can leave support teams in a challenging position, as they are tasked with exporting multiple workspaces simultaneously. The complexity of this task can escalate depending on the volume of data involved. When coupled with the daily challenges support staff face when exporting content from different locations, which can’t be accomplished easily via iManage, these teams are forced to push other projects to the sidelines to focus on exporting data.

 

Export automates the process of exporting documents and entire workspace folder structures from iManage Work. The solution allows support teams to configure the scope of the export task and place the exported content on a network path, reducing downtime and the impact on the allocation of IT resources. The team member facilitating this action does not need to have access to the workspace, nor to the content after the export is completed, offering businesses the flexibility to determine how they manage content.

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