Services

Implementation, Migration & Integration

RBRO has become very proficient at implementing, migrating and integrating business systems and technology platforms, especially in the areas of document management and process workflow.

Our service capabilities include onsite and remote delivery, and cater to work outside of business hours, which achieves a non-intrusive, minimal operational impact.

 

I have worked with RBRO since I joined WeirFoulds two years ago. As a document management platform in a law firm, iManage is a core solution which, understandably, we cannot afford to have interruptions or problems. 

With RBRO’s help, we have in the last two years made the major upgrade from version 9 to 10, which involved moving from a client-server application that the users have been familiar with for the last ten years to a web platform with a completely new interface. RBRO helped us with the upgrade strategy, performed our server upgrade (flawless), and assisted us in the client upgrade. We have also used RBRO for additional support and training – as some of the iManage issues were related to more complex functions, and we needed access to experts for critical questions. 

Throughout my experience with RBRO, both on the sales and technical side, the team proved to be knowledgeable, responsive and helpful, and always willing to provide insights not only in the application but also into best practices and practical approaches to solve problems. [We are] looking forward to our continuing collaboration.

Robert Preduta, Director IT & Operations
WeirFoulds LLP

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