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As one of Canada’s largest and most established law firms, Gowling WLG needed a document management solution that could keep up with its rapid growth. Their existing on-premise system couldn't meet their productivity demands. To solve this, they partnered with RBRO Solutions to transition to a scalable, cloud-based iManage system, aligning with their global corporate standards and improving efficiency.
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Gowling WLG recognized that migrating to a cloud-based document management system (DMS) could reduce costs and simplify infrastructure. “Our DMS was the largest software we used, and moving it to the cloud promised a more efficient way to manage and support it,” says Jason Mervyn, National Director of IT.
The migration to iManage also aligned with their global operations, providing a clear path for future growth. Additionally, the new system offered better matter management, designed specifically for legal needs, according to Ginevra Saylor, Director of Innovation and Knowledge Programs.
Gowling WLG chose RBRO Solutions for their iManage migration due to their longstanding relationship and RBRO’s expertise with complex projects. “We had complete confidence in RBRO’s ability to make this a success,” says Ginevra Saylor, National Director of Innovation and Knowledge Programs.
RBRO first migrated the Moscow office, and when the pandemic hit, they managed the complex task of synchronizing millions of documents to the cloud remotely. With RBRO’s support, Gowling WLG successfully transitioned all Canadian offices—tens of millions of documents—over to iManage in a single weekend, minimizing disruption to the firm’s operations. “RBRO was there every step of the way and delivered exactly what we needed,” adds Jason Mervyn, National Director of IT.
Gowling WLG’s IT team has already seen positive results with the new iManage solution. “Our practitioners have noticed how much faster iManage is, and we’ve had great feedback on its matter-centricity and email management,” says Ginevra Saylor.
Thanks to iManage’s flexible APIs, Gowling WLG was able to integrate legacy systems without disrupting user experience. "With RBRO's help, we've made significant progress in a short time," adds Jason Mervyn. He also expects the cloud-based DMS to reduce costs and simplify their IT infrastructure, positioning Gowling WLG for future growth and digital transformation.
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